Wrzesińska 9, Kraków
+48 797 991 331
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from: 163 /room
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FAQ

  • What are the check-in and check-out times at Aparthotel Leone?

    Check-in is available from 2 p.m. on the day of arrival and check-out is until 12 p.m. on the day of departure.

  • Is it possible to check-in earlier or check-out later than standard hours?

    Receptionist will verify the check-out status and if the room is already available, it will be possible to enter it right away. If not, we encourage to leave your luggage in our free of charge hotel storage and meanwhile discover the city. Reception is available round-the-clock so the night arrivals are completely acceptable.

    There is no need to inform us about it, we will be waiting for you. Checking-out after 12 p.m. is possible but extra charges may apply for every hour. Details at the Reception.

  • Can I bring my pet with me?

    Of course, pets are welcome and stay at our aparthotel free of charge.

  • Is there a parking or parking place nearby?

    There is a guarded parking next to the aparthotel, it is not our property so the settlement is directly at the vendor. Our guests receive a special discount and the cost is 30 PLN per day/per car.
    The car can be also parked in the nearby streets, ticket can be bought in the parking meter. Paid parking zone is between 10 a.m. and 8 p.m. from Monday to Friday. Saturday and Sunday is free of charge.
    Parking fees:
    First hour: 3,00 zł
    Second hour: 3,50 zł
    Third hour: 4,10 zł
    Fourth hour and more: 3,00 zł
    (Attention: parking metres do not give change.)

  • Do you allow smoking at the property?

    Smoking is forbidden in the rooms, in the same time we have created special space for smoking guests in our hotel’s patio.

  • Is it possible to buy any of the paintings exposed at Aparthotel Leone?

    Yes, each painting is for sale. Pricing is available at the Reception.

  • Is coffee and tea offered once?

    If it was not automatically refilled, please ask housekeeping directly or any of Reception staff.

  • Can I book an additional bed to my room?

    Yes, extra bed costs 60 PLN/without breakfast.

  • Can I cancel my reservation free of charge?

    All the conditions can be found on the confirmation of reservation. Special deals are often non-refundable, so please be careful while booking.

  • I need to change my booking dates, would it be possible?

    Please contact the Reception, in case of available dates it is be possible. Depending on the period some rate modifications may apply.

  • Preauthorization of my card was rejected. What does it mean?

    It is likely that there are not enough money available on the card or this service is blocked by your bank. Please contact the Reception for extra questions.

  • Can I store my luggage at Aparthotel Leone?

    Yes, this service is free of charge.

  • I am planning a very active time in Krakow, where can I receive valid information about the trips or events in the city?

    Reception staff will provide you with complex information. At the Reception you can also buy tickets for trips or transfers.

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Trip Advisor award

Staff was exceptional. Couldn't have been more helpful. Location: a fairly short walk to the Main Square where it was the place to be! Markets on the way and lots of shops to explore on the way. Beautiful buildings! Staff was exceptional. Couldn't have been more helpful. Location: a fairly short walk to the Main Square where it was the place to be! Markets on the way and lots of shops to explore on the way. Beautiful build (...) Tripadvisor
A great hotel ideally situated near the main city centre and market square. Staff were great and very friendly. Room was modern and very spacious. A great hotel ideally situated near the main city centre and market square. Staff were great and very friendly. Room was modern and very spacious. TripAdvisor
Situated in a quite street, in an old charming building. VERY nice staff, clean and cozy rooms. Situated about 10 min walk from the main square, also close to the shopping centers . 10 min walk to the jewish part of Krakow which is very interesting. I really recommend this hotel. Situated in a quite street, in an old charming building. VERY nice staff, clean and cozy rooms. Situated about 10 min walk from the main square, also close to the shopping centers . 10 min walk to the jewish pa (...) TripAdvisor
Excellent value for money for a 'proper' hotel. Gorgeous foyer. En suite shiny and new. Very well located. Staff very helpful Excellent value for money for a 'proper' hotel. Gorgeous foyer. En suite shiny and new. Very well located. Staff very helpful TripAdvisor
Przepiękne miejsce, zlokalizowane w urokliwej, starej kamienicy, bardzo miła obsługa, czyste, eleganckie pokoje, urządzone z klasą. Świetna lokalizacja w najwspanialszej dzielnicy Krakowa, na Kazimierzu. Kolejnym razem na pewno ponownie wybiorę to samo miejsce. Przepiękne miejsce, zlokalizowane w urokliwej, starej kamienicy, bardzo miła obsługa, czyste, eleganckie pokoje, urządzone z klasą. Świetna lokalizacja w najwspanialszej dzielnicy Krakowa, na Kazimierzu. (...) TripAdvisor
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